Privacy policy
The Sole Workshop
BE 0704.641.553
The Sole Workshop respects your privacy and ensures that the personal information you give us is kept confidential. In this privacy policy we describe what data we collect when you use our services and/or products, why we collect it and what we do with it. We also inform you of your rights, who has access to your data and how long we keep your data. If you have any questions about our privacy policy after reading this, please let us know at hello@thesoleworkshop.com.
Purposes of processing and retention period
The Sole Workshop collects and processes your data for the purposes listed below. We use both data that you provide to us and data that we collect ourselves (for example about your visit to our website). We retain personal data for the time needed to achieve a particular purpose, or for the time prescribed by law (e.g. for retention of accounting documents).
Executing your order
In order to execute your order, we need your name, email address, billing address, delivery address, payment details, telephone number, and size information. This enables us to deliver your order correctly and keep you updated on its progress. We are required by law to retain data about your order for seven years.
Newsletter
To provide product updates, special offers, and other marketing material from us, we store your email address. This data is received through our subscription form via the website or sales order history. This data will be retained on our list but may be withdrawn at any time by request.
Legal grounds of processing
The Sole Workshop processes personal data on the following legal grounds:
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Consent (e.g. for sending newsletters and emails)
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Where it is necessary for the execution of a contract (e.g. order fulfillment)
When the processing of personal data takes place on the legal grounds of consent, you have the right to withdraw your consent for future processing at any time.
Transfer to third parties
The Sole Workshop will not sell your personal data to third parties. Furthermore, we will share your data with third parties exclusively for the following purposes:
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Fulfilling your order
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Producing (and distributing) newsletters
Any employee and the third parties we engage are required to respect the confidentiality of your data. We will only share your personal data with suppliers within the European Economic Area or third parties outside the EEA provided they have signed a processing agreement and guarantee sufficient protection on the basis of an adequacy decision by the European Commission (e.g. the EU-US Privacy Shield).
Cookies
During your visit to our website, cookies (small text files) may be stored on your computer or mobile device. Cookies enable us to recognize your device on a subsequent visit so that you do not have to enter or download the same information each time. Cookies also give us an insight into how you use our website and how we can make our services more user-friendly.
You can set your internet browser so that you don’t accept cookies, so that you receive a warning when a cookie is installed, or so that the cookies are deleted after your session. Some graphic elements however, may not be displayed correctly or you may be unable to use certain applications if cookies are disabled in your browser.
We use cookies to:
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Understand and save user's preferences for future visits.
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Facilitate faster site loading
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Compile data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
Your rights regarding your personal data
You have the right to inspect the personal data that we hold about you and to correct it if it is incorrect or incomplete. You may also have your personal data deleted, have the processing of your personal data restricted, and object to the processing of some or all of your personal data by us or by one of our processors. You also have the right to request a copy (in a structured, commonly used and machine-readable form) of your personal data and to have them transferred to another party. You have the right, free of charge, to oppose any processing of your personal data for direct marketing.
In order to exercise the above rights, you need to:
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Send an email to hello@thesoleworkshop.com
To prevent abuses, we request that you include a copy of your identity card (with the photograph blocked out if you wish).
Complaints
If you have any questions or complaints about your data and the protection of your privacy, contact us using the contact details at the top of this privacy policy. You have the right to direct your complaint to the Data Protection Authority at any time (contact@apd-gba.be, +32 (0)2 274 48 00, www.gegevensbeschermingsautoriteit.be, Drukpersstraat 35, 1000 Brussels).
Changes to our privacy policy
The Sole Workshop may change its privacy policy. We will announce any such changes on our website. This privacy policy was last modified on: 18 October 2020