Real Tough Soles!

Fit Guarantee

Fit is important!  For this reason we guarantee all of our bespoke footwear to be made exactly to the measurements provided.  If for any reason the fit is not perfect, contact us within 30 days of receiving your pair.  (Please double check all measurements when ordering to avoid unnecessary errors.)

The Original Wanderer Lifetime Guarantee

Our Original Wanderer model is built so tough that we had no choice but to give it a guarantee for the life of the materials.  What this means is that as long as the sole has tread and the leather has not worn through (which is a very long time), we guarantee that the assembly of the materials will hold strong and not let you down.  If it does, simply send it to us and we will perform any necessary repairs free of charge.  We have built this model to stand the test of time and that's exactly what we think it should do!

Standard Guarantee

All of our footwear excluding the Original Wanderer (see above for lifetime guarantee) carries a one year guarantee from the date of order fulfillment.  We guarantee that the footwear is free from defects in craftsmanship and that it should not come apart in any way.  We build all of our footwear to outlive this guarantee by the use of reinforcement stitching and quality materials but if in the first year you experience any issues, please contact us using the form below. 

Resole

Tread on the rubber soles will inevitably wear with use and is not covered under our guarantee.  We do however, offer a service to resole any of our products.  Please contact us for info.

Dogs

We love dogs and dogs love our products, especially when they are looking for something to chew on.  It is therefore recommended to keep your flip flops away and out of reach of man's best friend.